You control your information. ToyLoop gives every parent clear, simple rights over the data in their account — including access, correction, deletion, and portability.
We never sell personal information. Necessary service-provider processing and optional ad measurement are explained in our Privacy Notice. You can ask us to manage or remove your data, subject to retention obligations.
Right to Access Your Data
You can request a copy of the information ToyLoop stores about you, including:
- Account details
- Rental history
- Delivery information
- Any optional notes you provided
This helps you understand exactly what’s stored and how it’s used.
Right to Correct Your Information
You can update or correct your information at any time, including:
- Name
- Address
- Phone number
- Optional notes
This ensures your account stays accurate and up to date.
Right to Delete Your Data
You can request deletion of:
- Your entire account
- Optional notes
- Rental history
- Any personal information stored in your profile
We review deletion requests promptly. Some account, payment, delivery, agreement and safety records must be retained for the periods in our Privacy Notice or while a legal hold applies.
Right to Close Your Account
You can close your ToyLoop account at any time. Closing your account triggers:
- Review for deletion or anonymization, subject to required retention
- Removal from active systems
- End of marketing communications; necessary return, billing or legal notices may continue
Right to Data Portability
You can request an export of your data in a readable format. This includes:
- Account details
- Rental history
- Preferences
This right ensures transparency and control.
Right to Opt Out of Data Sharing
ToyLoop does not sell your information. Our Privacy Notice explains necessary service providers and optional ad measurement. You have the right to:
- Opt out of any optional data sharing
- Request confirmation of our “no sale / no sharing” policy
- Ask for details about third-party service providers
Right to Know How Your Data is Used
You can request a clear explanation of:
- What data we collect
- Why we collect it
- How it’s used
- How long it’s stored
- Who has access
ToyLoop provides transparent, parent-friendly answers.
Right to Privacy for Children
ToyLoop is designed for parents — not children. We do not collect:
- Children’s full names (parents may supply first names or nicknames)
- Ages (unless you choose to provide them)
- Identifiers
- Health information
Any optional notes you provided are used only to recommend toys.
You can request access, correction, deletion, export or account closure. Required retention and legal holds may limit deletion. We do not sell your information; provider processing and advertising choices are described in our Privacy Notice.