What ToyLoop Does Not Collect
ToyLoop does not collect:
- Medical history
- Diagnoses
- Allergies
- Development or behavioral health information
- Therapy or treatment details
- Children’s school information, full names or government identifiers
- Any data regulated under HIPAA or similar laws
We avoid collecting sensitive information because ToyLoop is a toy rental service, not a health or childcare platform.
Optional Information You May Provide
Parents sometimes share optional notes like:
- Child’s age
- General developmental stage (e.g., “toddler”, “preschool”)
- Play preferences
- Safety considerations (e.g., “no small parts”)
These notes are not treated as health data. They are used only to help us recommend age-appropriate toys.
How ToyLoop Uses Optional Notes
If you choose to provide optional information, we use it only to:
- Suggest toys that match your child’s age
- Avoid toys with small parts
- Improve your rental experience
These preferences are used for toy recommendations, not health profiling or advertising. Necessary service-provider processing is explained in our Privacy Notice.
No Health Tracking, No Health Profiles
ToyLoop does not create:
- Health or behavioral profiles (parent-created toy preference profiles are described in our Privacy Notice)
- Health profiles
- Behavioral profiles
- Developmental assessments
We do not analyze or infer health conditions from your usage or notes.
How We Protect Family Information
Even though we don’t collect health data, we still protect all account information using:
- Securely hashed passwords
- Encryption in transit and industry-standard security controls
- Strict access controls
- Regular privacy reviews
Your information stays private and secure.
Your Rights
You can:
- Update your information
- Delete optional notes
- Request account deletion
- Request a copy of your data
Contact hello@trytoyloop.com to exercise these rights. Required records and legal holds follow the retention schedule in our Privacy Notice.
ToyLoop does not request health information. Please do not include diagnoses or medical details in notes. We retain operational incident and injury reports for safety and legal purposes; parent-provided toy preferences are used for recommendations, not health assessments.